Kana nharembozha ikatadza, inotibvisa pamaitiro edu ezuva nezuva, uye kana iri iPhone, kunetseka kunowanzo kupetwa kaviri: Tinoda kuti ive yakakwana uye kuti kugadzirisa kuvharwe zvakanaka.. Ndicho chikonzero kunzwisisa kuti waranti inoshanda sei mushure mekugadzirisa, chii chainovhara chaizvo, inotora nguva yakareba sei, uye kuti ungaisa sei chikumbiro kana chimwe chinhu chikakanganisika hachisi chido; ndiwo musiyano pakati pekugadzirisa dambudziko pasina muripo kana kubhadhara zvakare. Ngatitaure nezve Warranty mushure mekugadzirisa kwe iPhone yako: kufukidzwa uye nguva dzekupedzisira.
MuSpain, kune hwaro hwakasimba hwemutemo hunokudzivirira, uye Apple zvakare ine yayo yakaganhurwa waranti uye masevhisi seAppleCare + aunofanirwa kuziva. Tinokuudza mumutauro wakajeka uye pasina zvinyorwa zviduku., kubatanidza mitemo yevatengi, mitemo yeApple yepamutemo, uye maitiro akajairwa mumasevhisi ehunyanzvi, saka unogona kuita sarudzo dzine ruzivo.
Chii chinoreva waranti mushure mekugadzirisa uye nei iwe ungave nehanya?
Chivimbiso chekugadzirisa kuzvipira kwewekishopu kana basa rehunyanzvi iro kupindira kunoitwa uye zvikamu zvakatsiviwa zvichashanda nemazvo kwenguva shoma. Kana mhosva imwe chete ikaonekwa zvakare, kana kukanganisa kwakaitika kune chekuita nekupindira ikoko, dhizaini inofanirwa kuigadzirisa pasina muripo mukati menguva yakatarwa.
Mukuita, tiri kutaura nezvekuvhara kwebasa rakaitwa (basa) uye yekutsiva chikamu chakaiswa. Haisi dziviriro yakakwana yemudziyo pane chero kukuvara kweramangwana., asi amburera chaiyo yezvakabatwa mukugadzirisa.
Chimiro chemutemo muSpain: kodzero dzevatengi uye nguva dzakakosha
MuSpain, Mutemo Mukuru weDziviriro yeVatengi uye Vashandisi (Royal Legislative Decree 1/2007) inosimbisa kuti zvinhu zvitsva zvine makore matatu emutemo waranti yekushaikwa kwekuenderanaMukati memakore maviri ekutanga mushure mekusununguka, kunze kwekunge zvaratidzwa neimwe nzira, zvinofungidzirwa kuti hurema hwakanga huripo. Mugore rechitatu, kufungidzira uku hakuchashandi otomatiki.
Kubva 2022, nekuwedzera, iyo shoma vimbiso yekugadzirisa ndeye gore rimwe kubva pakuendeswa kwechigadzirwa chakagadziridzwaKare, yakanga iri mwedzi mitatu, saka kuchinja kunobatsira zvakajeka vatengi uye kunokurudzira kodzero yekugadzirisa.
Iyo profil yekutenga yakakoshawo: kana ukatenga semunhu, waranti yemakore matatu inoshanda kune zvitsva; kana iwe ukatenga pachinzvimbo chekambani kana kushandiswa kwehunyanzvi, kuvharwa kwemutemo kunogona kuderedzwa kusvika gore rimwe. Musiyano uyu hauna kusarudzwa neApple, iyo brand inoisa mwero wezvivimbiso.
Legal Warranty vs. Apple Limited Warranty: Mabatiro Avanoita Pamwe Chete
Apple's One-Year One-Year Limited Warranty ndiyo nokuzvidira uye kunopindirana kukodzero dzako semutengi. Ndiko kuti, zviri kuwedzera kune kuchengetedzwa kwemutemo, kwete kutsiva. Apple inopa gore rimwe rekuvhara kwemugadziri uye, nekuwedzera, mazuva makumi mapfumbamwe ekutsigirwa kwehunyanzvi hwefoni kubva pazuva rekuburitswa kwechigadzirwa.
Nekutenga muSpain, Apple inoziva kuti zvigadzirwa zvinotengeswa kune vatengi zvakavharwa ne makore matatu garandi yemutemo inopesana nekusaenderanaUye rangarira: iwe unogona kusarudza kuisa chikumbiro pasi pewaranti yeApple inogumira kana pasi pemutemo wevatengi, chero inonyatsokunakira iwe.
Chii chaizvo chinovhara waranti mushure mekugadzirisa iPhone?
Mukugadzirisa, waranti inosvika kune kupindira kwekrete uye zvidimbu yakatsiviwa. Semuyenzaniso, kana iyo skrini ikatsiviwa, sikirini negungano rakabatana rinovimbiswa kushanda nemazvo kwerinenge gore rimwe.
Kuvharirwa kunosanganisira zvose zvinotsiva zvikamu uye basa rakabatana. Kana kukanganisa kunokonzerwa nekuiswa kusina kururama (semuenzaniso, chibatanidza chisina kugara zvakanaka) kana chikamu chakaremara, sevhisi inofanirwa kupindira zvakare pasina muripo mukati menguva yakatarwa.
Izvo zvisina kuvharwa: miganhu yakakosha yekuchengeta mupfungwa
Chivimbiso chekugadzirisa hachisi cheki isina chinhu. Kukuvadza kusingabatanidzi kupindira kunobviswa. (semuenzaniso, kugadzirisa kamera uyezve kuita kuti chidzitiro chityoke nekuda kwekudonha), kunyengedzwa kwakazotevera nemushandisi kana mapato asina kubvumidzwa, uye kukuvadzwa nekuda kwekushandisa zvisizvo, kukanganisa, zvinwiwa, kana software isingatenderwe.
Zvinoenderana newaranti yakaganhurirwa yeApple, zvigadzirwa zvisiri zveApple uye matambudziko anokonzerwa neyechitatu-bato zvishongedzo izvo zvisingasangane nezvakatsanangurwa hazvina kuvharwa. kana kukanganisa kubva mutsaona kana zvikonzero zvekunzeIyo zvakare haivhare kudzoreredza data kana kudzoreredzwa kwechitatu-bato maapuro mushure mebasa.
Nzira yekuratidza waranti yako yekugadzirisa uye chii chinofanira kuiswa parisiti
Nhoo yako huru ndeyezvinyorwa. Kumbira invoice kana tsamba yekutumira nayo Zuva rekutumira, tsananguro yedambudziko, zvikamu zvakatsiviwa uye basa rakaitwa, ruzivo rwemutero wemusangano, nguva yewaranti inopihwa, uye siginecha/chitambi. Pasina tsigiro iyi, kuisa chikumbiro kunova kwakaoma zvakanyanya.
Iri zvakare zano rakanaka kuchengetedza mafoto emamiriro efoni pamberi uye mushure. Kana zvinyorwa zviri digitalIta makopi akawanda ekuchengetedza; kana zviri pabepa, fayirai zvakanaka kuti mugozviendesa kana zvichidiwa.
Basa Remushandisi: Backups uye Password
Usati watora yako iPhone kubasa, ita zvenguva dzose backups. Apple inonyanya kupa zano: Panguva yekugadzirisa, zvirimo zvinogona kudzimwa, kutsiviwa kana kurongeka.Iwe zvakare uchakumbirwa kudzima mapassword uye kudzima data rako pachako nekuda kwezvikonzero zvekuchengetedza.
Mushure mesevhisi, midziyo inogona kudzoserwa nayo zvigadziriso zvefekitari zvakagadziridzwa, uye yechitatu-bato maapplication angangoda kukwidziridzwa kana kuti angasaenderane neshanduro itsva.
Apple Service Sarudzo: Mu-Chitoro, Mail-In, uye DIY
Apple kazhinji inopa akati wandei nzira dzebasa: kugadzirisa muchitoro (kutakura-mukati), mail-in kugadzirisa ine prepaid label, uye do-it-yourself (DIY) zvikamu sevhisi kune zviri nyore kutsiva zvikamu.
MuDIY, Apple ingangoda mari kuti ichengetwe pakadhi sechivimbiso kusvika dzorera chikamu chakatsiviwa pazvinenge zvichidiwa. Kana ukasadzorera chikamu chacho nenguva kana kuti chisingazadzise zvinodiwa, unogona kubhadhariswa mari yakatenderwa.
Express Replacement Service (ERS): nguva, kubata uye kubhadharisa
ERS ndipo apo Apple inokutumira mudziyo wekutsiva kutanga uye iwe Iwe une mazuva gumi ekushanda kuti udzorere yekutangaKuti uite izvi, kubata kwechinguva kunoiswa pakadhi rako kune kukosha kwekutsiva kwechigadzirwa kusvika mudziyo wako wagamuchirwa uye woongororwa.
Kana iyo gadziriso yakavharwa newaranti, AppleCare +, kana mutemo wevatengi uye iwe unodzosera mudziyo nenguva, kuchengetedza kunobviswaKana chigadzirwa chikasaita zvinodiwa kana kuti chikasasvika nenguva, kukosha kwechigadzirwa kunogona kubhadhariswa kana mari inoenderana yekubuda-kwewaranti inogona kushanda.
Geographic scope uye kurambidzwa kwebasa
Pa iPhone uye iPad ine cellular yekubatanidza, sevhisi yekuvhara inovimbiswa muEEA neSwitzerlandKunze kwematunhu aya, panogona kunge paine tekinoroji zvisingakwanisi. Ne iPad, semuenzaniso, dzimwe nyika dzine Wi-Fi misiyano inokanganisa sevhisi.
Kana ukakumbira sevhisi kune imwe nyika, unofanirwa kutevedzera mitemo yekupinza uye kunze kwenyika uye unogona kutarisana nemiripo kana muteroApple inogona kushandisa zvikamu zvakaenzana zvinosangana nezviyero zvemuno, kunyangwe zvichibva kune imwe nyika.
Kugadzirisa kana kutsiva? Yakagadziridzwa kana itsva? Zvaunofanira kuziva
Muzviitiko zvakawanda, Apple inogadzirisa uye ndizvozvo. Asi pane zviitiko umo iyo iPhone inorongedzerwa se "isina kugadziriswa" nekuda kwezvinangwa zvinoshanda uye chikwata chinotsiva chinounzwa. Izvi zvinowanzoitika kana kushandura zvinhu zvakawanda zvinoita kuti kugadzirisa kusashande pane kutsiva kwakazara.
Kana chiitiko chacho chakavharwa newaranti yepamutemo kana shoma, zvinowanzoitika kugamuchira iPhone yakagadziridzwa mune yakanaka mamiriro, ine bhatiri idzva uye isina kunyorwa chassis / skrini, uye imwe waranti nguva yekutsiva ikoko, iyo, maererano neyakajairwa tsika, inogona kuva mwedzi mitanhatu. Kana kugadzirisa kuchibhadharwa nekuda kwekukuvadzwa netsaona kana chimwe chikonzero chekunze-kwe-waranti, Apple inoda kuunza chigadzirwa chitsva chine waranti yemakore maviri (chisungo chakabatana nemitemo yemunharaunda uye maitiro ekutengesa ikozvino). Muzviitiko zvese izvi, modhi, huwandu, uye ruvara kuyedza kuenderana neyekutanga.
Nguva dzewaranti mushure mekugadzirisa kana kutsiva: maverengerwo aanoitwa
Apo Apple inogadzirisa kana kutsiva chigadzirwa / chikamu pasi pewaranti yayo shoma, chikamu ichocho chinofukidzwa ne yakarebesa yenguva idzi: yasara yewaranti yechigadzirwa chepakutanga kana mazuva makumi mapfumbamwe kubva pakugadzirisa / kutsiviwa.
Ramba uchifunga kuti kuverenga uku kunoenderana neyako kodzero dzemutemo garandi semutengi muSpain, iyo inogona kukupa dziviriro yakakura zvichienderana nenyaya chaiyo.
AppleCare +: Kuwedzera uye yekuwedzera kufukidzwa (kusanganisira kukuvara netsaona)
AppleCare + inowedzera kureba kwekuvhara uye inowedzera dziviriro pakukuvadzwa netsaona nemhosva pachiitiko chimwe nechimwe. Kune zvakare nzira yekuba uye kurasikirwa. Iri ibasa rakasiyana kubva kuvimbiso yepamutemo: inishuwarenzi pfuura kuremara kwefekitari uye anogona kugadzirisa senge akatyoka masikirini zvakachipa.
AppleCare + inosanganisira yekutanga rutsigiro uye nekukurumidza sevhisi sarudzo. Inogona kubvumirwa mukati memazuva makumi matanhatu kutevera kutengwa kwechigadzirwa, nemutengo uye mamiriro akasiyana zvichienderana nemuenzaniso.
Tarisa iPhone coverage uye vhura kugadzirisa
Kana iwe usingayeuke zuva rekutenga, tarisa kuvharwa pawebhusaiti yeApple nekupinda iyo iPhone serial nhamba (Settings> General> About)Iyo peji inoratidza nguva yechokwadi, sarudzo dzekusimudzira, uye kuwana kutsigirwa.
Kuti ugadzirise sevhisi unogona kutanga maitiro online, gamuchira prepaid bhokisi uye label, kana kuenda Apple Store kana Authorized Service ProviderKana nzvimbo yacho isingakwanise kugadzirisa chinhu pasaiti, chinotumirwa kuARS uye kazhinji chinodzoka mukati mevhiki.
Chechipiri maonero, mashopu akazvimirira uye chirongwa che "Self Service Repair".
Kana kuongororwa kusingakutendese, tsvaga maonero echipiri pane imwe nzvimbo yakatenderwaKumbira mushumo wakanyorwa nechikonzero chekukundikana uye fungidziro. Imwezve ongororo inogona kuburitsa zvikanganiso zvekuongorora kana kufukidzwa zvisina kufanira.
Misangano yakazvimirira inogona kukurumidza uye yakachipa, asi chenjera: kushandisa zvisiri zvepakutanga zvikamu kana Kupindira pasina mvumo kunogona kukanganisa warantiKana ukafunga kuti kugadzirisa kwako kuitwe kunze kweApple, edza kushandisa zvikamu zvechokwadi kana zvakasimbiswa zvinotsiva uye kunyora zvese. Apple inopawo Self Service Repair chirongwa chine zvikamu zvepamutemo uye zvinyorwa zvevashandisi vepamberi pamhando dzakasarudzwa.
Nzira yekuisa sei chikumbiro kana waranti yekugadzirisa isingaremekedzwe
Kana iyo sevhisi ikaramba kuvhara kutadza kwakabatana nekupindira, Kumbira nekuratidza invoice uye nekutsanangura kuti sei dambudziko richibva pakugadzirisa ikoko.Kumbira fomu rekunyunyuta (rinosungirwa muSpain) uye isa nyaya yacho nehofisi yako yedunhu rekuchengetedza vatengi.
Iwe unogona zvakare kuenda kumasangano evatengi kana, kana zvichidikanwa, ongorora chichemo chemutengiMumakakatanwa ehunyanzvi, rondedzero yakazvimirira yakadzama inogona kuve yakakosha mukuwongororazve nyaya yacho.
Disclaimer uye Data Limitations: Izvo Apple Inojekesa
Apple inoyambira kuti haivimbise iyo kusavapo zvachose kwekurasikirwa kwedata panguva yebasa uye haina mhosva yekurasikirwa kwekushandisa, kurasikirwa purofiti, kana kukuvadzwa zvisina kunanga, kunze kwekunge zvichibvumidzwa nemutemo. Zvakajairika zvinosabatanidzwa zvinosanganisira: zvinhu zvinobatika (mabhatiri anoenderana nekusakara nekubvaruka), kukuvadzwa kwezvizoro, tsaona, zvinwiwa, zvigadzirwa zvebato rechitatu kunze kwezvakatemwa, uye zvigadziriso zvisina mvumo.
Uyezve, Apple inogona kubhadharisa mari yekuongorora Kana iyo midziyo isingade sevhisi, dambudziko riripo nekuda kwesoftware / data, kana kusabatanidzwa (semuenzaniso, kukuvadzwa kwemvura kana kukanganisa kusingatenderwe).
Masevhisi epasi rose, kutumira uye kusiiwa kwepfuma
Kutumira uye sarudzo dzebasa dzinosiyana nenyika. Kutsiva zvikamu kana zvigadzirwa Vanogona kubva kune imwe nyika kana vakazadzisa zvinodiwa munharaunda. Kana ukasatora mudziyo wakagadziridzwa uye wobhadhara mari inokweretwa mukati menguva yakatarwa (kazhinji mazuva makumi matanhatu kubva pachiziviso), Apple inogona kufunga nezvechigadzirwa chakasiiwa uye ichirasa zvinoenderana nemutemo.
Ramba uchifunga kuti Apple haitumiri zvigadzirwa kune vadiki kana kubvumidza kutenga kuti zvitengeswe zvakare, uye kuti kutengeserana kuri pasi pezvidzoreso kunze kwenyika uye nemirairo yemutero inoshanda.
Zvishandiso zvepamutemo uye rutsigiro
Usati wakumbira sevhisi, tarisa zviri pamutemo zviwanikwa: Rutsigiro rwepasi rose (apple.com/support/country), Apple Store Locator uye AASP (locate.apple.com/es/es/), kugadzirisa uye kutsigirwa (support.apple.com/en-us/HT201232) uye rutsigiro rwemahara (apple.com/support/complimentary/).
Kuziva kwako kodzero dzemutengi zviri pamutemo uye kuti vanobatana sei newaranti yeApple, ona chikamu chekodzero dzeApple: apple.com/es/legal/warranty/statutoryrights.html.
Misiyano yedunhu uye guarantor entity
Iyo ine mutoro Apple entity inosiyana nenyika kana dunhu (semuenzaniso, Apple Inc. muU.S., Apple Operations Mexico, SA de CV muMexico, Apple Distribution International muEU, nezvimwewo). Mune mamwe misika, kune akajeka manotsi: muMexico, semuenzaniso, mamiriro enzvimbo maererano neakajairika kushandiswa uye nzvimbo dzebasa dzakatsanangurwa.
Kana iwe ukatenga zvakananga kubva kuApple kuSpain, Apple pachayo ndiyo ine basa semutengesi we makore matatu garandi yemutemoKana iwe ukatenga kubva kumutengesi ane mvumo, gore rekutanga rakavharwa neApple (waranti yemugadziri) uye rechipiri nerechitatu rinofukidzwa nemutengesi, zvinoenderana neyakajairwa tsika inowirirana nemutemo.
Mazano anoshanda ekudzivirira waranti yako
Gara uchichengeta iyo invoice, bvunza kuti ndeupi rudzi rwechikamu chakaiswa (chepakutanga, chinoenderana kana kudzokororwa), Dzivisa kubata foni uri wega uye kana chimwe chinhu chisina kumira zvakanaka, dzokera kumusangano mumwe chete kuti usasanganise mabasa.
Muzvirwere zvisina chokwadi, bvunza maonero echipiri, Nyora nemifananidzo uye kukumbira zvinyorwa zvinyorwaUhu humbowo hwakakosha kana iwe uchida kuyera kune mutengi kana nhanho yepamusoro yekutsigirwa.
Chekupedzisira, kana uchizogadzirisa kunze kwedunhu repamutemo, yera iyo mutengo-yebhenefiti reshiyo uye zvinogona kukanganisa waranti; Dzimwe nguva zvakachipa zvinosvika pakuva zvinodhura, uye mune vamwe, kana pasina mukana wekuvhara, yakanaka yakazvimirira inogona kuva yako nzira yekudimbudzira.
Kuziva kuti waranti yepamutemo inoshanda sei muSpain, chii chine waranti yakaganhurirwa yeApple, chii chaizvo chinovhara chivharo, uye masevhisi akaita sekutsiva kana AppleCare + kupindura anokupa mukana. Nemapepa akarongeka, backup yakagadzirwa uye zvakajeka zvinotarisirwa, zviri nyore kukumbira izvo zvakanaka, chengetedza nguva nemari, uye dzorera iPhone yako pasina matambudziko.